11 · WHOLESALE FAQEverything we get asked.
Lead time, batch documentation, private-label, payment terms, international shipping. If something isn't here, it's in the catalog or one quick email away.
What is the lead time on a wholesale shilajit order?+
Standard lead time is 48-72 hours. Custom batch sizes and white-label runs are approximately two weeks, depending on volume and packaging.
What batch documentation is available for a wholesale order?+
Ask the wholesale desk what documentation and measured results are available for the lot you’re considering before ordering.
Do you offer private label or white-label shilajit?+
Yes. White-label programs are quoted case by case based on your brand, packaging, volume, and requirements. We provide custom branding on jars, boxes, and inserts and fulfillment to your spec. Process options are confirmed in the custom quote. Typical first-run lead time is approximately two weeks, depending on volume and packaging.
What payment terms do wholesale partners get?+
Wholesale orders are prepaid unless a different arrangement is approved in writing. Contact the wholesale desk before placing an order if you need different terms.
Where is VibeMedX shilajit sourced from?+
VibeMedX's standard shilajit is sourced from harvesting partners in the Altai Mountains. Any special product from another region will identify that origin on its own product page.
What should wholesale buyers ask about before ordering?+
The people, raw material, method, and care all matter. Ask the wholesale desk what documentation and measured results are available for the lot you’re considering before ordering.
Can wholesale customers order shilajit tablets and powder, not just resin?+
Yes. The full wholesale catalog includes resin (50g, 100g, ½ kg, 1 kg bulk), 200mg tablets (60-count and bulk), 1 kg powder, the whipped grass-fed tallow lotion, shilajit-infused soap bars, and surgical-steel dosing spoons. Mixed SKU orders count toward your kg tier.
Do you ship wholesale shilajit internationally?+
We ship to the US, Canada, and Mexico as standard. EU and UK shipments are handled case-by-case. Please note your destination on the application so we can confirm customs documentation and labeling requirements (EU food-supplement regulations apply).
How can I promote VibeMedX without holding inventory?+
If you want to promote VibeMedX without holding inventory, visit our
affiliates page.
What is scalar conditioning and is it required on wholesale orders?+
VibeMedX describes scalar conditioning as a final process layer. Whether it is included in a wholesale or white-label program is confirmed case by case in the custom quote.
Are returns or exchanges allowed on wholesale orders?+
Damaged or mislabeled product is replaced 1-for-1 within 30 days of receipt. Unopened, in-resale-condition inventory may be returned within 60 days for store credit, less a 15% restocking fee. White-label inventory is non-returnable.
How do I become a VibeMedX wholesale partner?+
Submit the wholesale application below. It takes about 60 seconds. We respond within 48 hours to review your channel, volume, and next steps.